Returns & Refunds
We want you to love your purchase. If something is not right, we will make it right.
30-Day Returns
You may return unused items in their original packaging within 30 days of delivery for a full refund.
Damaged or Wrong Items
If your order arrives damaged, defective, or incorrect, contact us within 14 days with your order number and a photo of the issue. We will send a replacement or issue a full refund — your choice.
How to Start a Return
Email us at chumouch@yahoo.com with your order number and reason for return. We will reply within 1-2 business days with return instructions.
Refund Timing
Once we receive your return, refunds are issued to your original payment method within 5-10 business days.